FAQ

Frequently Asked Questions

Why is freight so expensive?

Freight from Bali, Indonesia, where our products are handcrafted, is currently quite expensive. However, we're continuously working on solutions to reduce these costs.

We believe in complete transparency, so if you have any doubts, you can verify shipping rates directly on our freight company's website using the link below.

Pos Indonesia

What is your manufacture process?

We work with a beautiful family run open space studio in Bali, Indonesia where all our products are hand made ethically in a beautiful, colourful, modern air conditioned and happy environment.

NOT a warehouse with people sweating away at a sewing machine in poor conditions.

What materials do you use?

All the macramΓ© components in our products are made from 100% cotton, ensuring quality and sustainability. We carefully source premium, eco-friendly materials and use high-quality faux leather to eliminate the cruelty associated with the leather industry. Additionally, we repurpose offcuts and byproducts from batik material markets to minimize waste. Our commitment to sustainability is at the core of every step in our production process.

Why are your products more expensive than allot in the market?

We are a boutique brand dedicated to offering fewer, high-quality products. Our handmade items come with higher production costs, unlike many competitors in the mass production market who churn out hundreds of machine-made items daily, often sacrificing quality control. We stand by the philosophy of "buy once, buy right" and are confident our products will outlast the mass-produced alternatives.

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